San Diego Abatement Services |7401 Princess View Dr CSan DiegoCA92120 | (619) 640-8888
59
Our Reviews
4.9
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San Diego Abatement Services
7401 Princess View Dr C
San DiegoCA 92120
 (619) 640-8888

Reviews Of San Diego Abatement Services

4.9 59 Reviews
Barbarah Torres
Barbarah Torres
Apr 06, 2021

Scheduling and admin services are haphazard. No notice is given to you as to when workers will show up to your property. Multiple follow-up calls had to be made to discover when work was scheduled for. Job itself was quick, but unfinished - texture was not done on several areas (pictures were provided) of the home and when called to schedule to finalize service, Marc the estimator, started the call with "you must be mistaken there is nothing wrong" and when asked why the texture is the remainder of the home is so different he began to escalate his tone and talk over me and eventually aggressively uttering a loud "SHUSH". This company is beyond unprofessional. From the scheduling, to receiving the wrong invoice with $600 in excess of contract, to being shushed on a phone call. The job remains unfinished. They were the cheapest in town and I certainly know why. I do not recommend this company. Cherry on top: The following morning, after what I described above, I got a call at 8am from Shawn the owner and he started the phone call with: “Hi I am not good at all, I am in combat mode so I am going to try to keep it cool.” Who starts a call like that and how can it be productive or positive? REVIEW UPDATE: After the aforementioned, no apology was issues but a compromise reached where the owner offered to paint my place for free stating that "I like my customer to be happy." The workers came and patched up the old job and painted the ceiling. It looks good and I am giving them 3 stars v. 1 star I had initially.

yfate
yfate
Mar 20, 2021

Mary Thorpe
Mary Thorpe
Feb 18, 2021

Thank you for a job well done. He was very polite and efficient. Would give referral . Mary thorpe

Cheryl Clements
Cheryl Clements
Feb 04, 2020

Very friendly, competent staff from the office to the onsite crew. Had contacted two other companies but went with SDAS and I am so glad I did. They went above and beyond my expectations. Would highly recommend them.

jenvan64
jenvan64
Jan 12, 2020

Got all the popcorn removed in my house. This was one of two quotes I received on the popcorn, but I went with SD Abatement because they are certified to remove abestos material and with my old house there was bound to be abestos in the ceiling. I wanted the job done right and these are the guys to do it. The crew was courteous, thorough, and friendly. Everything was put right back to place after the removal, texture, prime, and paint. Oswaldo was the crew leader and he was nice enough to give me a tour midway through the project to show me that everything was going as planned. Estimated job start and completion dates were spot on. They told me they would start on Monday and finish in a week and a half, and guess what? They did. Kelsey, Veronica, and Shawn answered all my questions. I had a (whole) lot of questions to a point of annoying, but they answered everything in a timely matter by email and phone. The price they estimated for me was the price I paid at the project completion. There were no surprises. I'm so glad because I absolutely hate surprises. I had a tight budget and it gave me much less stress knowing the exact dollar amount I was responsible for. Thank you for making my ceiling look fantastic!

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